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Citizen Satisfaction Survey
Your input will help us to better serve you and keep the City of Norcross safe.
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Demographic Information
Name (not required)
First
Last
Email (not required)
Enter Email
Confirm Email
What street do you live on?
*
Age
*
Race/Ethnicity
*
White
Black
Hispanic
Other
What was your reason for contact with the City of Norcross Police Department?
*
Victim of a crime
Witness or reporting party
Subject of arrest, detention or stop
Other
Safety and Security
How safe do you feel where you live?
*
Very safe
Safe
Neutral
Unsafe
Very unsafe
Do you feel that your safety has changed in the last six months?
*
Increased a great deal
Increased some
Neutral
Decreased some
Decreased a great deal
Is there a crime problem in your neighborhood?
*
Yes, definitely
Yes, some
Neutral
Not really
Definitely not
How effective do you believe the City of Norcross Police Department is at reducing crime?
*
Very effective
Effective
Neutral
Ineffective
Very ineffective
Overall Agency Performance
How satisfied are you with the overall performance of the City of Norcross Police Department?
*
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
How satisfied are you with the response time of officers?
*
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
How satisfied are you with the department's presence in your neighborhood?
*
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
Overall Competence of Department Employees
How satisfied are you with how the City of Norcross police officers/employees interact with the community?
*
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
How satisfied are you with how the department is managed?
*
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
What is your perception of officers’ attitudes and behavior?
*
Comments and Suggestions for Improvement
Please add any comments that you would like to make about the City of Norcross Police Department.